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Lessons in Emergency Preparedness and Response |
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Page 20 of 25
N. VOUCHERS
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Partway through the emergency the Province of Ontario provided funding for immediate relief, most of which was handed out in the form of food vouchers by individual municipalities. Handing out the vouchers proved to be labor intensive.
“The voucher phase was almost as bizarre as the shelter phase of the storm.”
Debbie Lavallee, Social Services, City of Kingston
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Guidelines from the provincial government for handing out relief funds and vouchers are needed.
- There was some fraud when vouchers were being handed out. Suggestions for combating fraud include using security paper (people were duplicating vouchers), placing a short expiry date on the vouchers (less time to duplicate) and handing the vouchers out in one location only (some people got vouchers from different locations).
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